Where possible Incubator undertakes research to understand business processes and to ensure that all user groups needs are met. One on one interviews, focus groups and user experience sessions are all part of what we provide.

The research ensures that we deliver:

a) Software that works for your organisation
b) A brand experience that is consistent with your brand
c) Cost savings

Content
1) Determine customer requirements
2) Review existing research
3) Current systems audit
4) Business process mapping and costing
5) Recruitment
6) Research Programme (One on ones, focus groups, user experience testing)
7) Report writing